Products: BYOD Secure Telemedicine
iClickCare is a Software as a Service (SAAS) application developed and constantly maintained as a completely HIPAA compliant solution. A service optimized for the iPhone and iPad so that smart device can also be used to take and store HIPAA secure photos and videos. A service that enables encrypted secure transmittal of text, images, videos and even PDF forms. And a service that can ONLY be accessed via an administratively approved unique login or single sign-on (SSO).
HIPAA Secure Cloud-based: iClickCare is a Cloud-based Software as a Service (SAAS) internet application, that has been conceived and developed by doctors for medical providers who need to consult with their medical colleagues and other medical providers to provide patients with the best medical care. In the process, using iClickCare can reduce the need for pre-scheduled video conferencing, the ever-present issue of “telephone tag”, excessive amounts of waiting on the patient’s part, misdirected referrals to specialists, unnecessary hospital readmissions and as a result can help to drastically increase the ROI of any size medical facility -- HIPAA secure.
BYOD Secure on multiple platforms and devices: iClickCare can be used with any modern platform, on a desktop browser or mobile device like smartphones and tablets. Maintained as a completely HIPAA compliant solution, iClickCare is a service that has 128 bit SSL encrypted secure transmittal of text, images, videos and even PDF forms.
BYOD Secure patient photos and videos: iClickCare has been optimized, with a user interface that takes advantage of the user experience on both the iPhone and iPad. Optimized to run on the iPhone or iPad, also means that the device’s camera can be used to take high quality photos, and short videos, which then get stored in iClickCare’s HIPAA secure Camera Roll.
To login to iClickCare, you need either a cellular or WIFI connection to the internet.
Unique login and Single Sign On (SSO): Each medical facility that subscribes to iClickCare, has a selected administrator, personally trained by a ClickCare Consultant. That administrator is responsible for setting up each clinical staff member’s unique login or single sign-on (SSO) access –- to only their patients’ information –- and for assigning each medical provider to their respective group within the healthcare facility, so that members of a medical facility group, like the ER or the ICU can access their patients’ demographics, descriptions of their condition, and collaborations with other colleagues regarding their patients’ diagnosis and treatment.
No need for institution-based IT app: IT does not need to develop their own application, or research the 20,000 plus mHealth apps developed for mobile devices, so resources can be devoted to other, more pressing needs.
No need for a BYOD security policy: Since the iClickCare solution is Cloud-based and patient information is stored on a remote server, there is no need to have a BYOD security policy related specifically to the use of the mobile app, or security officers to enforce that policy.
No need to limit devices or platforms: Access to patient information is determined by a facility administrator, and the solution is accessible from any modern browser or mobile device, so there is no need to register a set number or type of devices, or provide support for only certain platforms.
No overlap of BYOD personal and confidential patient data: No confidential patient data "lives" on any personal mobile device or computer. All data and related patient images are stored on a HIPAA secure remote server.
No HIPAA non-compliance risk: Because the staff never accesses the internal network of the healthcare facility, there are no HIPAA non-compliance risks to any enterprise-level institution or smaller medical practice.
No need to implement BYOD firewall settings: All patient data, images and patient-related collaborations with other department colleagues, outside consultants, or special communications with a family member, are not stored on internal facility servers. There is no need to implement BYOD firewall settings specifically to ensure the security of internal data or patient information.
No need for institution-specific BYOD auditing procedures: There is no need for IT to develop auditing procedures, as mandated by HIPAA, that are specific to an institution or facility. Every action in ClickCare is captured and stored for auditing purposes.
No need to “wipe” a mobile device: There is no need to “wipe” a device of confidential patient information or uninstall any special software because a device is stolen, lost or a staff member permanently leaves a facility. iClickCare enables administrative-level permissions to remove a former staff member's unique login access.
History: "The term ‘Bring Your Own Device’ (BYOD), was initiated in the year 2009 by a top IT company and it pertains to the policy of allowing employees to bring privately owned devices such as smartphones, tablets and laptops into their workplace for use and access to company applications and information." More...
As of the end of 2013, four out of five medical providers were using their own personal devices at work. "BYOD or ‘bring your own device’ is becoming more commonplace across the world as the use of mobile devices continues to rise." More...
"According to a recent survey of 130 hospitals by Aruba Networks, 85 percent of facilities support their physicians’ and staff’s use of personal devices at work.
A majority of healthcare institutions will have to address BYOD in the coming year; smartphones and tablets are being adopted at such a high rate that hospitals are almost compelled to support them. Therefore, when a radiologist, a surgeon or an oncologist wants to use his or her device, IT sometimes has no choice but to both support it and secure it. In many circumstances, BYOD can be a net positive for hospitals as it promises quicker responsiveness, more accessibility to physicians and an overall improvement on patient care. However, IT staff responsible for healthcare security regulations now have a new and complex challenge to solve: supporting healthcare professionals who bring their hospital setting while still maintaining the security and confidentiality of personal health information. Hospital IT staff know that it’s not just a technical issue but that BYOD may also require healthcare regulation policies to change and for additional education to be provided to mobile users." More...
The iClickCare whitepaper titled Healthcare BYOD and HIPAA Security: The Issues and a Solution first takes an in-depth look at BYOD concerns and policies set into motion because of the growing movement of staff at healthcare institutions – across the country and worldwide – using personal mobile devices, like the iPhone and iPad, to take care of their patients; and second, examines how iClickCare, a monthly subscription-based Software as a Service (SAAS), offers the answer to the BYOD issues healthcare intitutions are being forced to address.
For sales, contact your local ClickCare Consultant, call ClickCare at: +1(800) 814-5840 or Contact Us by email.